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Welcome to the Cheyney University Hotel, Restaurant, & Tourism Management Program!

The Hotel, Restaurant, and Tourism Management (HRTM) Program prepare confident, competent, and reflective leaders by providing students with a cutting-edge experiential education that boosts their industry knowledge, hones their decision-making and critical thinking skills, and prepares them for entry-level managerial success. The hospitality industry is among the largest and fastest-growing industries in the world, and hospitality careers are plentiful and varied as they encompass the sub-sectors of hotels and lodging, food and beverage, travel and tourism, recreation and leisure, and meetings and events.

The HRTM Program at Cheyney is proudly accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA).

The HRTM Program at Cheyney provides a world-class educational experience thanks to

  1. critical partnerships with leading industry organizations,
  2. the incorporation of industry-prevalent certifications and training,
  3. our emphasis on applied learning via classroom and in-the-field role playing and problem-solving activities, managerial simulations like HOTELsim™,
  4. class trips featuring managerial Q & A’s and facility tours,
  5. the requirement of internships and field experiences

In addition, the HRTM program hosts The Cheyney Grille—a flexible, 50-seat, student managed restaurant and teaching kitchen located in Harris-Turner Hall. The Grille allows our students to combine theory and practice by regularly providing weekday lunch options for faculty and staff, as well as hosting specialty catering services to the campus and surrounding communities.

Hotel, Restaurant, & Tourism Management (HRTM) Program Mission Statement:

Students who successfully complete the Cheyney University Hotel, Restaurant, & Tourism Management (HRTM) Program will be information-literate, industry-experienced, technologically savvy, and effective oral and written communicators, who think critically, systematically solve problems, and exhibit sound personal, social, and civic responsibility.

 

The Cheyney HRTM Program is expressly aligned with the following three of the University’s six strategic planning goals:

  • Goal 1: Strengthen Academic Quality and Excellence
  • Goal 2: Advance Student Achievement and Success
  • Goal 5: Cultivate Public Engagement and Citizenship

Our graduates will demonstrate leadership principles as they create favorable stakeholder experiences using inquiry, analytical thinking, collaboration, and hospitality industry skills.

 

Student Learning Outcomes

Cheyney HRTM expects that students who successfully complete the program will exemplify the following four program learning outcomes:

Program Learning Outcome 1

  • Display effective verbal, non-verbal, and written communication skills.

Program Learning Outcome 2

  • Utilize standard and cutting-edge technological tools to demonstrate hospitality industry knowledge.

Program Learning Outcome 3

  • Illustrate critical thinking, problem solving and information literacy relevant to hospitality management.

Program Learning Outcome 4:

  • Meet minimum hospitality work requirement of 240 hours and exhibit personal, social, and civic responsibility via the internship and field experiences.

 

Hospitality Competencies

Through participating in curricular and co-curricular learning opportunities, including professional work experience and networking with our industry partners, Bachelor of Science Graduates of Hotel, Restaurant and Tourism Management program will have the competencies necessary to successfully manage in a hospitality environment.

These competencies include:

Characteristics of Hospitable Service

  • Create favorable guest experiences by using professional service management techniques in a hospitality business environment

Information Literacy

  • Locate, assess, and use a wide variety of sources methods, and tools available in a hospitality environment to communicate quantitative, qualitative and/or scientific information in the decision-making process

Analytical Thinking

  • Make clear and logical decisions by organizing, analyzing, and interpreting information and formulating rational solutions in a hospitality business environment

Teamwork

  • Contribute to positive team performance in a hospitality business environment by appraising and managing one’s own team-related competencies, particularly, the knowledge, skills and attitudes considered transportable from one team to another

Leadership

  • Model the behaviors of effective, ethical leaders by demonstrating the fundamental principles of leadership in a hospitality business environment

Program Student Profile

For the past three academic years (Source: Accreditation Commission for Programs in Hospitality Administration, with data provided by Cheyney University HRTM).

Undergraduate Enrollment 2017-18 2018-19 2019-20
% Students employed in the hospitality industry or a related field within 90 days after graduation 85% 70% TBD
% Students continuing their education within 90 days after graduation 40% 40% 60%
Retention Rate % – Freshmen to Sophomore 54% 37% 70%

Our program is one of only 70 hospitality management and tourism programs worldwide accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA). Accreditation is a status granted to an educational program that has been found to meet or exceed stated standards of educational quality.

About ACPHA >>